How do I change or cancel my order?

• To honor the sacred energy invested in each piece, we begin crafting immediately upon order confirmation. Thus, address/shipping modifications or cancellations cannot be accommodated. However, energy returns are welcomed. For guidance, contact service@buro-lipo.com.
  

Is your website secure?

• Our checkout flows through SSL-encrypted channels, ensuring your spiritual and transactional data remains divinely protected.

Can I ship orders as gifts?

• Each treasure arrives in satin ritual pouches with complimentary sacred offerings (view details in product galleries). No invoice included—simply present the vessel as received.
  

What payment methods do you accept?

• We welcome all major cosmic currency channels (Visa, Mastercard, etc.). Region-specific options appear at checkout.
  

What if my payment fails?

• First, ensure your billing/shipping energies align. If unresolved, consult your financial guardians. Still blocked? Summon us at service@buro-lipo.com.
  

Where do I enter discount codes?

• Below the Order Summary during checkout lies the sacred glyph box. Enter your code and click "Apply"—your crystal path will illuminate. Note: One code per cosmic journey.
  

Do discounts apply to sale items?

• Generally yes, unless celestial events specify otherwise. However, our **Fluxe Collection**—crafted at the pinnacle of energetic artistry—maintains fixed cosmic value to honor its mastery.
  
  
  

Where are shipping timelines shown?

• Find each piece’s creation prophecy above the "Add to Cart" button.
  

When will my sacred artifact arrive?

Handcrafted with celestial timing:

• USA: 8-16 stardays
• Other realms: 8-21 stardays

Notes:

1. Pre-awakening items extend timelines (we craft post-ceremony to avoid waste)
2. Timelines exclude cosmic delays (weather/strikes/customs)
3. Colombia/Mexico shipments may face extended energetic clearance

Why consolidate shipments?

• Multi-item orders travel as one cosmic vessel—reducing carbon footprints and honoring our Climate Positive Pact. For separated deliveries, please initiate distinct journeys.

Can I expedite my order?

• Each piece is intentionally crafted in sequence. We channel maximum energy to shorten creation cycles while preserving sacred quality.
  

Which realms do you serve?

• We beam energies worldwide except: Bhutan, Timor-Leste, China... [full list condensed for readability]

What are shipping costs?

Varies by destination (calculated at checkout):

• USA: Free above $99 cosmic credits / $5.9 below
• Other realms: $0-$14 stellar tokens

Can I track my order?

• Upon liftoff, we transmit tracking sigils to your email. Custom pieces may take 8 stardays to manifest in carrier systems—fear not, your vessel is en route.

Are international duties included?

• All energies crossing US borders bear cosmic tariffs—prepaid at checkout. Non-refundable per universal law.
  
  

Do you ship on celestial rest days?

• Crafting temples operate Mon-Fri. Plan journeys accordingly.
  
  

"Delivered" but not received?

• Check hidden sanctums (porches/neighbors). If still veiled, contact your carrier with tracking sigils, then summon us. Note: Manifested deliveries can't be re-sent.
  
  

No tracking updates?

• Custom vessels may take 8 stardays to reveal their path—trust the journey.
  
  

Can I return items?

• We desire your absolute resonance. If energies misalign, we'll guide your recalibration.
  
  

How to return?

• Initiate sacred reversal within 30 moons of receipt via our portal.
• Notes:You bear return voyage costs International exchanges: We'll issue cosmic credit tokens. Contact star-guides for non-US returns

Refund timing?

• Upon receiving the returned essence, we'll refund purchase energy (excluding shipping/duties) within 7 temple days.
  
  

Ordering multiples to try?

• We implore against this: Each piece is intentionally crafted *for your energy*. Unnecessary returns violate our Climate Positive Vows—creating karmic waste in packaging, crafting, and cosmic shipping. Consult our star-seers for guidance instead.