How do I change or cancel my order?

• To honor the sacred energy invested in each piece, we begin crafting immediately upon order confirmation. Thus, address/shipping modifications or cancellations cannot be accommodated. However, energy returns are welcomed. For guidance, contact service@buro-lipo.com.
  

Is your website secure?

• Our checkout flows through SSL-encrypted channels, ensuring your spiritual and transactional data remains divinely protected.

Can I ship orders as gifts?

• Each treasure arrives in satin ritual pouches with complimentary sacred offerings (view details in product galleries). No invoice included—simply present the vessel as received.
  

What payment methods do you accept?

• We welcome all major cosmic currency channels (Visa, Mastercard, etc.). Region-specific options appear at checkout.
  

What if my payment fails?

• First, ensure your billing/shipping energies align. If unresolved, consult your financial guardians. Still blocked? Summon us at service@buro-lipo.com.
  

Where do I enter discount codes?

• Below the Order Summary during checkout lies the sacred glyph box. Enter your code and click "Apply"—your crystal path will illuminate. Note: One code per cosmic journey.
  

Do discounts apply to sale items?

• Generally yes, unless celestial events specify otherwise. However, our **Fluxe Collection**—crafted at the pinnacle of energetic artistry—maintains fixed cosmic value to honor its mastery.
  
  
  

Where are shipping timelines shown?

• Find each piece’s creation prophecy above the "Add to Cart" button.
  

When will my sacred artifact arrive?

Handcrafted with celestial timing:

• USA: 8-16 stardays
• Other realms: 8-21 stardays

Notes:

1. Pre-awakening items extend timelines (we craft post-ceremony to avoid waste)
2. Timelines exclude cosmic delays (weather/strikes/customs)
3. Colombia/Mexico shipments may face extended energetic clearance

Why consolidate shipments?

• Multi-item orders travel as one cosmic vessel—reducing carbon footprints and honoring our Climate Positive Pact. For separated deliveries, please initiate distinct journeys.

Can I expedite my order?

• Each piece is intentionally crafted in sequence. We channel maximum energy to shorten creation cycles while preserving sacred quality.
  

Where can we ship your crafts?

• We strive to ship to most countries worldwide.
• However, currently, we are unable to ship to the following countries and regions. We appreciate your understanding:
• Bhutan, Timor-Leste, China, Central African Republic, Ukraine, Uzbekistan, Uruguay, Chad, Yemen, Armenia, Israel, Iraq, Belize, Cape Verde, The Gambia, Iceland, Guinea, Guinea-Bissau, Liechtenstein, Republic of the Congo (Congo-Brazzaville), Democratic Republic of the Congo (Congo-Kinshasa), Libya, Liberia, Gabon, North Macedonia, South Georgia and the South Sandwich Islands, South Sudan, South Africa, Botswana, Rwanda, India, Guatemala, Ecuador, Eritrea, Taiwan (region), Kyrgyzstan, Djibouti, Kazakhstan, Colombia, Costa Rica, Cameroon, Tuvalu, Turkmenistan, Turkey, Saint Lucia, Saint Kitts and Nevis, São Tomé and Príncipe, Saint Barthélemy, Saint Vincent and the Grenadines, Saint Pierre and Miquelon, Christmas Island, Saint Helena, San Marino, Guyana, Tanzania, Egypt, Ethiopia, Kiribati, Tajikistan, Senegal, Serbia, Sierra Leone, Seychelles, Togo, Dominica, Dominican Republic, Åland Islands, Venezuela, Bangladesh, Angola, Anguilla, Antigua and Barbuda, Andorra, Nicaragua, Niger, Nepal, Palestinian Territories, Bahamas, Barbados, Papua New Guinea, Paraguay, Panama, Brazil, Burkina Faso, Burundi, Cook Islands, Curaçao, Cayman Islands, Solomon Islands, Tokelau, Norway, Moldova, Monaco, Brunei, Fiji, Eswatini, Svalbard and Jan Mayen, Sri Lanka, Singapore, New Caledonia, New Zealand, Chile, Cambodia, Guernsey, Grenada, Greenland, Georgia, Vatican City, Mauritania, Mauritius, Tonga, French Southern Territories, Saint Martin (French part), French Guiana, French Polynesia, Faroe Islands, Bosnia and Herzegovina, Jersey, Zimbabwe, Honduras, Haiti, Macao Special Administrative Region (China), Jamaica, Turks and Caicos Islands, Trinidad and Tobago, Tristan da Cunha, Bolivia, Nauru, Switzerland, Guadeloupe, Wallis and Futuna, Vanuatu, Réunion, Belarus, Bermuda, Pitcairn Islands, Gibraltar, Falkland Islands (Islas Malvinas), Comoros, Côte d'Ivoire, Cocos (Keeling) Islands, Kosovo, Peru, Tunisia, Somalia, Jordan, Namibia, Niue, Myanmar (Burma), U.S. Outlying Islands, Laos, Sudan, Suriname, British Indian Ocean Territory, British Virgin Islands, Caribbean Netherlands, Sint Maarten (Dutch part), Mozambique, Lesotho, El Salvador, Samoa, Mongolia, Montserrat, Western Sahara, Norfolk Island, Benin, Zambia, Equatorial Guinea, Azerbaijan, Afghanistan, Algeria, Albania, Argentina, Ascension Island, Aruba, South Korea, Hong Kong Special Administrative Region (China), Maldives, Isle of Man, Malawi, Martinique, Mayotte, Madagascar, Mali, Montenegro.

What are shipping costs?

Varies by destination (calculated at checkout):

• USA: Free above $99 cosmic credits / $5.9 below
• Other realms: $0-$14 stellar tokens

Can I track my order?

• Upon liftoff, we transmit tracking sigils to your email. Custom pieces may take 8 stardays to manifest in carrier systems—fear not, your vessel is en route.

Are international duties included?

• All energies crossing US borders bear cosmic tariffs—prepaid at checkout. Non-refundable per universal law.
  
  

Do you ship on celestial rest days?

• Crafting temples operate Mon-Fri. Plan journeys accordingly.
  
  

"Delivered" but not received?

• Check hidden sanctums (porches/neighbors). If still veiled, contact your carrier with tracking sigils, then summon us. Note: Manifested deliveries can't be re-sent.
  
  

No tracking updates?

• Custom vessels may take 8 stardays to reveal their path—trust the journey.
  
  

Can I return items?

• We desire your absolute resonance. If energies misalign, we'll guide your recalibration.
  
  

How to return?

• Initiate sacred reversal within 30 moons of receipt via our portal.
• Notes:You bear return voyage costs International exchanges: We'll issue cosmic credit tokens. Contact star-guides for non-US returns

Refund timing?

• Upon receiving the returned essence, we'll refund purchase energy (excluding shipping/duties) within 7 temple days.
  
  

Ordering multiples to try?

• We implore against this: Each piece is intentionally crafted *for your energy*. Unnecessary returns violate our Climate Positive Vows—creating karmic waste in packaging, crafting, and cosmic shipping. Consult our star-seers for guidance instead.
  

BuroLipo ethically sources premium crystals from nature's most potent deposits worldwide.

Each crystal is hand-selected for optimal energy properties and traceability, with mining partners committed to sustainable earth stewardship. Raw stones undergo meticulous cleansing and programming before becoming wearable energy art.

• Learn more

Unlock the hidden stories of your crystals. Our encyclopedia decodes each stone's geological origins, energetic properties, and intention-setting rituals – empowering you to forge deeper connections with nature's wisdom.

• Discover Your Stone's Story